This Privacy Policy describes how Nextgen Technologies collects, uses, and protects your personal information when you visit or make a purchase from our website.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, phone number, and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us understand your browser and operating system for better user experience and security.
Email marketing (if applicable): With your permission, we may send you emails about our store, new product launches, technical updates, exclusive offers, and other updates related to Nextgen Technologies. You may opt out at any time.
We collect and process personal data in accordance with applicable Indian laws including the Digital Personal Data Protection Act, 2023.
SECTION 2 – CONSENT
How do we get your consent?
When you provide us with personal information to:
Complete a transaction
Verify your payment method
Place an order
Arrange for delivery
Return a purchase
Download brochures, product guides, or technical documentation
we imply that you consent to our collecting and using it for those specific purposes only.
If we ask for your personal information for a secondary purpose (such as marketing communications), we will either ask you directly for your explicit consent or provide you with an opportunity to opt out.
How do you withdraw your consent?
If after opting in you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at:
Email: techsupport@nextgentechnologies.com
Toll-Free: +91 1800-103-9001
WhatsApp Support: +91 95001 23850
Or write to us at:
Nextgen Technologies
No. 1, Sunguvar Agraharam Street,
Chintadripet, Chennai,
Tamil Nadu – 600002, India.
SECTION 3 – DISCLOSURE
We may disclose your personal information if:
We are required to do so by law;
You violate our Terms of Service; or
It is necessary to protect our legal rights, prevent fraud, or ensure security.
SECTION 4 – PAYMENT
We use secure third-party payment gateways for processing payments.
We do not store your debit or credit card details on our servers. Payment data is encrypted and processed in compliance with the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase transaction data is used only as long as necessary to complete your purchase. After completion, transaction data is retained only as required for legal, taxation, or accounting purposes.
Our payment gateway providers adhere to PCI-DSS standards managed by the PCI Security Standards Council.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party service providers used by us (such as payment processors, courier partners, analytics providers, and hosting services) will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party providers have their own privacy policies in respect to the information we must provide for purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information will be handled by them.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
We are not responsible for the privacy practices of other websites.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
We implement technical and organizational security measures including secure servers, encryption protocols, and restricted access controls.
SECTION 7 – COOKIES
We use cookies to:
Maintain user sessions
Improve browsing experience
Analyze website performance
Enhance security
Cookies are not used to personally identify you on other websites.
You may disable cookies via your browser settings, though some website features may not function properly.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website.
If we make material changes to this policy, we will notify users here so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.
If Nextgen Technologies is acquired or merged with another company, your information may be transferred to the new owners to continue providing products and services to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to:
Access, correct, amend, or delete any personal information we hold about you
Withdraw consent
Register a complaint
Seek further clarification
Please contact:
Privacy Compliance Officer
Nextgen Technologies
Email: techsupport@nextgentechnologies.com
Toll-Free: +91 1800-103-9001
WhatsApp: +91 95001 23850
Registered Office Address:
Nextgen Technologies
No. 1, Sunguvar Agraharam Street,
Chintadripet, Chennai,
Tamil Nadu – 600002, India.